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Payment Flexibility and Assistance

We offer a variety of billing and payment options to help you pay your monthly bills on time, with minimal effort, so you don’t have to worry about late charges or service downtime. Join the thousands of KCP&L customers who take advantage of these easy-to-use, convenient services.

  • Budget Billing — This option takes the average of your last 12 bills and gives you a fixed monthly payment, making your bills more predictable and manageable.
  • Automatic Monthly Payment — Pay your monthly bill automatically by authorizing credit or debit charges or electronic withdrawals from your bank account.
  • Online Account Access — With AccountLink, you have fast, secure access to your account information online — so it’s easy and convenient to manage your account.
  • No Fee Credit Card Payments — All residential customers have the option of making payments by credit or debit card without a fee.
  • Paperless Billing — Receive your monthly bill via e-mail. It’s convenient for you, and good for the environment.
  • Adjustable Due Date — This program helps customers relying on Social Security or Supplemental Security Income (SSI) to schedule payment due dates to better correspond with the receipt of benefits.

A complete list of KCP&L Customer Assistance options is available here.

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